Automated appointment scheduling
Medical practices, Plumbers, Solar Installers
Connects to you data to provide a seamless user experience e.g. appointment reminders, changes, etc.
Trigger tasks based on the interactions with the bot
Integrate with you preferred channels:
Chat (WhatsApp, SMS FB Messenger, etc)
Voice channels (inbound or outbound calls)
Web (click to call over the Internet)
Streamline your business operations.
Boost your business with our Digital Business Solutions! Embrace digital transformation, automation, AI chatbots, custom analytics, APIs, graph databases, and business process outsourcing for heightened efficiency and productivity.
Benefit from on-demand CIO consulting and breakthrough innovations designed to automate routine tasks, allowing your team to focus on strategic initiatives. Stay ahead with our automation and chatbot technology, and get a tailored tech strategy to surpass your rivals. Learn more about enhancing your business with us below.
An intelligent digital assistant (a.k.a. chatbot) can help improve your customers’ experience (CX) when interacting with your company, if implemented correctly.
By leveraging conversational AI tools, the experience is like interacting with a smart and well-trained customer services representative who has the right information at their fingertips.
Here are some use cases to consider:
Order Queries and Tracking
Enrolment or registration for services
Answering frequently asked questions
General customer support. (various channels available including WhatsApp, Teams, Messenger, Telegram, etc)
Sales: lead and order qualification
When considering digital transformation (DX), it is more than simply buying technology and tools; it’s about reimagining your business processes, culture, talent/resources and how your business model is structured to take advantage of the best technology for your organisation.
It is essential that this transformation takes into account these essential aspects:
People
Technology
Data
Processes
Analytics
Insights
Actions
Results
In today’s rapidly evolving digital landscape, having strategic leadership in technology is crucial. Our Fractional CIO (Chief Information Officer) or CTO (Chief Technology Officer) services provide your business with experienced executive leadership on a part-time or temporary basis. This cost-effective solution offers the expertise and vision of a seasoned CIO without the full-time expense, making it ideal for small to medium-sized businesses or any organisation needing to navigate complex digital transformations, optimise IT infrastructure, and drive innovation.
Your business gains a trusted advisor to drive:
Strategic Insight: Use our experience to align technology initiatives with your business goals.
Cost Efficiency: Access top-tier executive leadership at a fraction of the cost of a full-time CIO
Flexibility: Scale services to match your changing business needs, whether it’s steering a specific project or guiding long-term strategy.
Risk Management: Benefit from expert oversight in cybersecurity, compliance, and risk management, safeguarding your business in a digital world.
Our latest offering focuses on helping small businesses devlop their online presence in a phased manner. The first of the services to come online helps you to optimise your Google Business Profile (formerly Google My Business) as well as improving your review and reputation management.
We've started here because of the positive impact this will have on your business growth as it allows client to find you more easily.
Here's what's covered:
Google Business Profile Optimisation
Review and Reputation Management Remediation
- We'll help you reach out to previous customers for an immediate review boot.
Recommended options:
Missed Call Textback
IVR Workflow
Contact Management App
- Receive calls via the App
- Universal Messenger (SMS, Email, FB Messenger, Google Chat, Web Chat)
- Reputation Management (request and respond to reviews promptly)
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